How To Manage Your Account

AEE News ,

Learn how to utilize your Member Compass to get the most of your AEE membership benefits. These features, part of our association management software, Novi AMS, allow  you to manage your membership information conveniently and efficiently. Keeping your profile up to date in the Member Compass ensures your membership is in good standing and that you have access to all the benefits we provide to our members.

AEE Membership Benefits Include:

  • Access to the Journal of Experiential Education
  • Access AEE Books and Publications
  • Get two free Job Postings on the Experiential Education Job Board *per year
  • Receive the Monthly Member Newsletter
  • Access Member Discounts and Pro Deals
  • Access the Member Directory
  • Eligibility for AEE Awards
  • And more!

We have experienced and learned so much in the last two years. One of the key take-aways from this complex time is that we need to make sure our members have the best care, that they have a user-friendly experience with our website and AMS which is engaging and intuitive, that connecting in different ways needs to be accessible and inclusive. That is why we are so pleased Novi can provide all of this for our community.

Sherry Bagley, Executive Director
Association of Experiential Education

Below is information on: who manages the member company profile and how to verify your member company account.

Need instructions on how to log in? Learn How Here


The Member Compass

When you log into the website, you’ll be redirected to your Member Compass. The Member Compass provides account information about you and your companyView your membership status, detailed information in the tabs on the left, plus upcoming events and open invoices information front and center. Note: if you are not registered for any upcoming events or do not have outstanding invoices, that corresponding information will not display.

AEE Member Compass


Access Levels

All logged-in users are able to see their Dashboard with their membership status, transactions billed to themselves, their event history, their order history, and their own personal profile information. Along with information about you, depending on your access level, you may see information about your company.   

If you are the Primary Contact, Billing Contact, or have been granted Management Access for your Company, you will be able to update Company information, including adding staff, such as contact information and custom fields. You will not be able to edit the company's name. Contact AEE Staff for assistance if your Company Name needs to be updated.

Dashboard

This serves as the home page for your Member Compass. You can click the Dashboard Button at any time to get back to the main screen. 

Pay Balance and Account History

These tabs allow you to view & print invoices and receipts, view past transactions, and pay open invoices. This is your own personal accounting history with AEE. From the pay balance/account history screen, you can see payments you’ve made, print invoices and receipts, and even click to pay any open invoices. Instead of having to call or email, you can find what you need here. Depending on your access level, you may also see additional transactions for others in your company.

If you choose to pay by credit card, you can also save the card for future checkouts! And, you can opt-in to auto-pay for future renewal dues invoices.

My Events

At the top of the my events tab are any upcoming events you’re currently registered for. To the right of each event is a link that will allow you to add it to your calendar (iCal, Google, Outlook, and others.) Below that section lists past events.

My Orders

If you have purchased any products from the store, those orders will be shown in the orders tab.

Profile

Upload your headshots, links to social media profiles, and any other information you’d like to share with other AEE members in your profile. When you update your profile information within the Member Compass, that will update what appears on your individual directory listing.

Login & Password

Need to update your password? Easily update your login credentials in the login & password tab. 

Payment Methods

Add or edit your saved payment methods (if applicable) in the payment methods tab.

If you choose to pay by credit card, you can also save the card for future checkouts! And, you can opt-in to auto-pay for future renewal dues invoices.

Company/Companies

If you see the word Company or Companies, your account has access to update the Company profile. The Primary Contact, Billing Contact, and anyone on staff with Management Access can update the information. The company logo, contact information, website, address, description, etc. can be updated here. Changes made here will be reflected on your company's Member Directory listing as well. 

Staff 

If you see the Staff tab, your account has access to update the staff at the Company or Companies you have been given access to. 

Organizational and Accredited Members -  Adding Staff Members to your account: As an Organizational or Accredited Member, you can have an unlimited number of staff members associated with your Organizational Membership. Each staff member will have unique login credentials and member benefits. You will need to tell your staff to JOIN the Association at www.aee.org/create-account and enter your organization name under the 'Parent Company' field to be given a free account. Each staff Member will need to JOIN AEE. If there are questions, please email anna@aee.org


Login to the website so you’ll have full access to your member benefits.
Need to create an account? Read this article to find out how.

Frequently Asked Member Questions

How do I view and pay my invoices?

In the Member Compass, you will see two tabs for your transactions - Pay Balance and Account History. The Pay Balance tab will display open invoices and provide the option to pay your open invoices by card. Account History shows transactions that have been billed to you. View and print transactions from this tab. If you are designated as a Primary Contact, Billing Contact, or have management access, you can also see transactions billed to the company and other related contacts.

How can I tell if I registered for an event?

If you’re logged in, click on your name in the upper right corner. That will take you to your Member Compass, where you can see the list of all of your registered events, in the My Events tab.

How do I purchase a product or donate?

To purchase a product, head over to our Products & Services page. There you’ll see a list of products AEE has available for purchase. Note, some products might be available as add-ons within an event.

How do I get the status of a purchase I made?

Login to the website and look at the My Orders tab in your Member Compass. You’ll be able to view any orders placed, the order status, and tracking number (if applicable). It will also show subscription information.

How do I join AEE?

Learn more about membership with AEE here.